Terms of service

Welcome to Prime Thread Co.

These Terms of Service establish the rules governing access to and use of https://www.primethreadco.site/ and purchases of boys' underwear, boys' matching sets, and related apparel.

The website is operated by TGH BILLING SERVICE, INC.

By using the website, placing an order, or otherwise engaging with our services, you agree to these Terms to the extent permitted by applicable law.

1. Acceptable Use

Customers may use the website for legitimate personal and household shopping purposes.

You agree not to:

• Use the website for unlawful purposes.
• Submit fraudulent or misleading information.
• Attempt to gain unauthorized access to website systems.
• Interfere with website security.
• Introduce malware or harmful code.
• Abuse promotional programs.
• Conduct unauthorized automated scraping or data collection.
• Impersonate another person.
• Use another person's payment information without authorization.
• Violate the rights of Prime Thread Co. or third parties.

We may restrict or terminate access where reasonably necessary to protect our website, customers, business, or legal interests.

2. Children's Apparel and Adult Purchasers

Prime Thread Co. sells clothing designed for boys.

Because these products may be intended for minors, purchasers and account holders should be parents, guardians, or other adults authorized to make purchases.

A child receiving or wearing a product does not automatically make the child a party to the purchase contract.

Where a parent or guardian purchases merchandise for a child, the parent or guardian remains responsible for the transaction and information supplied during checkout.

3. Product Descriptions

We strive to describe products accurately.

Product information may include:

• Product dimensions.
• Fabric or material descriptions.
• Size information.
• Color.
• Style.
• Quantity.
• Care instructions.
• Other relevant specifications.

The appearance of colors may differ between devices because screens, lighting, brightness, and display settings vary.

Garment dimensions may also vary slightly because of manufacturing tolerances.

4. Apparel Sizing

Sizing information is provided as a guide and is not an absolute guarantee of fit.

Children's body proportions can vary considerably even among children of the same age.

Customers should review available sizing information before ordering.

A size-related return may be available when the merchandise remains unused, unwashed, and otherwise qualifies under the Return and Refund Policy.

5. Underwear and Hygiene

Because underwear is an intimate apparel product, customers should inspect merchandise before use.

Once underwear has been worn or washed, it generally cannot be returned as a change-of-mind item.

This does not affect applicable rights concerning defective or incorrectly supplied merchandise.

6. Orders

Submitting an order does not necessarily mean that the order has been finally accepted.

We may cancel or refuse an order where reasonably necessary because of:

• Inventory limitations.
• Payment problems.
• Suspected fraud.
• Incorrect product information.
• Technical errors.
• Shipping restrictions.
• Other legitimate business or legal reasons.

If we cancel an order after payment has been collected, an appropriate refund will be provided.

7. Prices

Prices are displayed in U.S. dollars unless otherwise indicated.

Our standard shipping structure is:

• Orders of $10.00 or more: Free shipping.
• Orders below $10.00: $5.99 shipping.

Applicable taxes or other disclosed charges may be added during checkout.

If a material pricing error is discovered, we may contact the customer before fulfillment.

8. Payment

Payment must be successfully authorized before an order can be fulfilled.

Customers represent that they have the necessary authority to use the payment method submitted.

Payment processors may impose their own terms and security procedures.

9. Shipping

Shipping is governed by the separate Shipping Policy.

Delivery estimates are provided as reasonable projections rather than guaranteed deadlines unless expressly stated otherwise.

Customers are responsible for providing accurate shipping information.

10. Returns and Refunds

Returns and refunds are governed by the separate Return and Refund Policy.

Customers should review that policy before placing an order.

Nothing in these Terms eliminates a consumer right that cannot legally be waived.

11. Intellectual Property

Website content may include text, graphics, photographs, logos, product descriptions, design elements, and other intellectual property.

Unless otherwise indicated, these materials are owned by or licensed to the appropriate rights holder.

You may access and view the website for personal shopping purposes.

You may not reproduce, modify, distribute, sell, publicly display, or commercially exploit protected website content without authorization except where applicable law permits such activity.

12. Customer Communications

When contacting Prime Thread Co., customers agree not to submit unlawful, threatening, fraudulent, or malicious content.

Customers should not send full payment-card numbers, passwords, or unnecessary sensitive information through ordinary email.

We may retain customer communications as reasonably necessary for customer service, transaction records, dispute resolution, security, and legal compliance.

13. Third-Party Services

The website may depend on third parties for payment processing, hosting, analytics, shipping, communications, and other business functions.

Third-party providers may maintain their own terms and privacy policies.

We do not assume responsibility for matters controlled exclusively by independent third parties except where applicable law requires otherwise.

14. Disclaimer

To the extent permitted by law, the website is provided on an “as available” basis.

We do not guarantee that:

• The website will always be available.
• Every technical function will operate without interruption.
• Website content will always be completely error-free.
• Every product will remain continuously available.

Nothing in this disclaimer eliminates an express warranty or consumer protection that cannot legally be excluded.

15. Limitation of Liability

To the maximum extent permitted by applicable law, TGH BILLING SERVICE, INC. will not be responsible for indirect, incidental, special, or consequential losses arising from website use or transactions where such limitation is legally enforceable.

This provision does not exclude liability that cannot legally be excluded.

16. Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful use of the website, violation of these Terms, or infringement of another party's rights.

Nothing requires indemnification for liability that cannot legally be transferred to a customer.

17. Florida Governing Law

These Terms are governed by the laws of the State of Florida, except where mandatory federal or state law requires otherwise.

Florida's Deceptive and Unfair Trade Practices Act declares unfair methods of competition and unfair or deceptive acts or practices in trade or commerce unlawful.

Any dispute will be handled in a court having appropriate jurisdiction, subject to applicable law.

18. Changes to These Terms

We may revise these Terms when necessary.

The revised Terms will be posted with a new effective date.

Continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.

19. Contact

TGH BILLING SERVICE, INC.
48 Mohawk Trail
Crawfordville, FL 32327
United States

Email: [email protected]
Contact Person: JOSHUA TAYLOR HACK