Contact information
Prime Thread Co. values clear communication with customers. Whether you need assistance choosing a size, have a question about a boys' matching set, need help locating a shipment, or want to discuss a return, our customer service contact information is provided below.
Business Information
Store Name: Prime Thread Co.
Website: https://www.primethreadco.site/
Legal Business Name: TGH BILLING SERVICE, INC.
Business Address:
48 Mohawk Trail
Crawfordville, FL 32327
United States
Return Address:
48 Mohawk Trail
Crawfordville, FL 32327
United States
Contact Person:
JOSHUA TAYLOR HACK
Customer Service Email:
[email protected]
Customer Service Topics
Customers may contact us regarding:
- Boys' underwear.
- Boys' matching sets.
- Product sizing.
- Product information.
- Order status.
- Shipping.
- Tracking.
- Missing packages.
- Damaged merchandise.
- Incorrect orders.
- Returns.
- Refunds.
- Exchanges.
- Privacy questions.
- Legal notices.
- Website-related concerns.
Return Questions
For a return or exchange request, please include your order number whenever possible.
This allows us to identify the transaction and provide more efficient assistance.
Privacy Questions
Privacy-related requests should be sent to:
Recommended subject line:
Privacy Rights Request
Please do not send complete payment-card numbers, passwords, or other unnecessary sensitive information by email.
Legal Correspondence
Formal correspondence may be directed to:
TGH BILLING SERVICE, INC.
48 Mohawk Trail
Crawfordville, FL 32327
United States
Email: [email protected]